Case Study: Successful IT Resource Augmentation for Deutsche Telekom by Devshore Partners

Introduction

In today’s fast-paced digital landscape, enterprises often face resource constraints that can lead to project delays. Deutsche Telekom (DT) encountered a similar challenge—internal teams were fully utilized, causing internal projects to be postponed. To bridge this gap, DT engaged Devshore Partners to provide five highly skilled IT professionals. This collaboration enabled DT to meet its development and operational goals efficiently while maintaining high technical standards.

Understanding the Requirements

The engagement began with DT defining its precise technical and business requirements for the five positions:

  • DevOps Engineer to facilitate cloud migration and optimize AWS services.
  • UX/UI Engineer to standardize internal application designs and create a corporate design playbook.
  • Automation Tester to implement rigorous testing methodologies and processes.
  • Frontend Developer (Angular) to reinforce DT’s internal development team.
  • Backend Developer (Java) to support backend development and system integrations.

The hiring process was conducted in close collaboration with DT’s procurement and legal teams, ensuring full compliance with corporate policies and contractual obligations.

Talent Acquisition Process

Devshore Partners leveraged its talent acquisition team in Vietnam to source the best candidates for each role. Our structured process included:

  1. Initial Screening – Our Vietnam-based recruitment team identified several highly qualified candidates for each role.
  2. Profile Presentation – Shortlisted candidates were presented to DT, providing a comprehensive view of their skills, experience, and project history.
  3. Interview Rounds – Selected candidates underwent multiple rounds of interviews with DT’s team. The evaluation process included technical assessments and English proficiency checks.
  4. Final Selection – After rigorous evaluation, five top-tier professionals were chosen to join DT’s projects.

Onboarding & Integration

To ensure a smooth transition, we executed a structured onboarding process:

  • Account and System Access – All team members received corporate credentials, including secure VPN access.
  • Equipment Deployment – Corporate laptops were shipped to Hanoi for immediate productivity.
  • Kick-off Meetings – Devshore and DT facilitated structured onboarding sessions, ensuring alignment with project expectations and deliverables.

Project Contributions & Achievements

DevOps Engineering: Cloud Migration to AWS

DT’s objective was a two-phase cloud migration:

  1. Migrating On-Premise Applications to AWS – Our senior DevOps engineer guided the team through the planning, execution, and optimization of the migration.
  2. Implementing AWS Services – The engineer helped DT adopt AWS-specific services to enhance scalability, security, and performance.

Automation Testing: Establishing Rigorous QA Processes

Testing for internal development projects had been inconsistent, often performed by developers themselves or business owners. Our automation tester introduced:

  • Structured test automation frameworks.
  • A scalable testing methodology aligned with industry best practices.
  • Integration of automated tests into DT’s development pipeline.
  • A standardized QA process to ensure future development adhered to stringent quality benchmarks.

UX/UI Engineering: Design Standardization & Playbook Development

DT’s internal applications had varying designs that only partially adhered to corporate identity guidelines. Our senior UX/UI engineer:

  • Conducted a comprehensive audit of existing designs.
  • Proposed a unified design framework to ensure consistency across all internal platforms.
  • Developed a design playbook, serving as a reference for future projects to maintain visual and functional coherence.

Frontend & Backend Development: Closing Resource Gaps

To expedite project completion, our Angular Frontend Developer and Java Backend Developer joined DT’s internal teams. They played a crucial role in:

  • Implementing UI components and enhancing user experiences.
  • Developing scalable and efficient backend solutions.
  • Contributing to system integrations and resolving bottlenecks.
  • Ensuring timely completion of delayed projects.

Work Methodology & Collaboration Tools

Throughout the engagement, Devshore’s IT professionals worked in EU time zones, seamlessly integrating into DT’s workflow. Key collaboration methods included:

  • Daily Standups – Ensured alignment on priorities and blockers.
  • Microsoft Teams (Chat & Calls) – Facilitated real-time communication.
  • Time Tracking – Managed through XperienceHR timesheets, adhering to both DT and Devshore tracking requirements.

Performance Management & Project Success

To maintain high performance and accountability, we implemented structured evaluations:

  • Weekly Performance Appraisals – Initially conducted to ensure a strong start.
  • Monthly Evaluations – Later transitioned to monthly reviews, focusing on deliverables, impact, and collaboration.

As a result, all team members met or exceeded performance expectations, significantly contributing to DT’s project completion.

Flexibility & Project Closure

Each team member’s engagement lasted between 5 to 8 months, depending on project needs. Once their contributions were completed:

  • Projects were successfully delivered on time and within scope.
  • Corporate equipment was returned, ensuring cost efficiency.
  • Knowledge transfer sessions were conducted, allowing internal teams to continue enhancements post-engagement.

Key Takeaways & Business Impact

For Deutsche Telekom

Eliminated resource constraints, accelerating project delivery. Established a structured testing framework, improving software quality. Created a unified UX/UI design standard for internal applications. Successfully executed an AWS migration strategy. Improved frontend and backend development efficiency with expert augmentation.

For Devshore Partners

Demonstrated expertise in IT talent augmentation for large enterprises. Strengthened our capability in cloud migration, UX/UI, testing automation, and software development. Developed a long-term partnership approach with a leading global telecom provider.

Conclusion

The successful partnership between Devshore Partners and Deutsche Telekom serves as a model for IT resource augmentation done right. Through meticulous planning, seamless integration, and expert execution, Devshore enabled DT to meet its objectives without disrupting internal operations.

For organizations facing similar challenges—be it cloud migration, software testing gaps, design inconsistencies, or staffing shortagesDevshore Partners stands ready to deliver top-tier talent and proven expertise.

Interested in augmenting your IT team with expert resources? Get in touch with Devshore Partners today to explore how we can help you accelerate your IT initiatives.

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